1 – Create an account
Click on the register button to create an account by filling out the online form.
2 – Register to bid on the auction
Choose the auctions you want to bid on and register for them, confirming you billing information
3 – You’ll receive an approval email
Once you have registered for the auction, you will receive an approval email to confirm that you have registered
4 – Log in and Bid
You can now log in and bid on that auction, or add lots to your Watch list and bid later.
At the end of an auction, you will receive notification via email of your invoice and can view this inside your account section.
Payment needs to be made via
1. Bank transfer within 48 hours of the auction ending.
Bank details are on the footer section of your invoice.
If you with to discuss other options which may include, please contact us.
2. Bankers Draft
3. Debit Card
4. Credit Card
5. Cash on collection of your lots (Please contact office)
In regard to credit card payments a fee will be added to cover the surcharge (e.g. 2.5% plus VAT) to the total amount payable. This is an administration charge passed on by the credit card company
Charter Auctions Banking Details
Lloyds TSB Bank Plc
Account No. 35145160
Sort Code: 30-63-94
Lloyds Bank, 112 High St,
Bromsgrove B61 8EZ
Remember there are no hidden extras in any of the Sales held by Charter; all you pay is the “hammer” price plus Buyers Premium plus VAT @ the current standard rate on the overall price. Each Sale has its own clear Key Terms relevant to that particular Sale.
Once the lots have been paid for, you can come and collect.
Or if you require help with shipping.
Please contact us and we are more than happy to help you get quotes for decommissioning, Packing, Transport, freight or couriers.
We believe in building a trusted platform for both buyers and sellers. As part of this, we require credit card information upon registration for an auction. Please note the information is for verification purposes only, and your credit card will not be charged.
Click on the register button at the top of the website and create an account, filling out out all your contact and billing information.
Please include Valid EU VAT number if you have one.
Your registration provides us with your contact information, including the email address to send you an online bid confirmation.
Creating an account is free and easy. Once you are registered, you can create watch lists, alerts, check on items you have won or are bidding on, and other actions in your account, making it personal and easy to navigate.
Pending status indicates that your request has been submitted to the auction house but they have not yet processed you for bidding privileges. These steps are often manual and likely to occur during the auction houses’ regular business hours.
Your billing address and card details must be entered correctly for approval to be successful.
Please note your request to be approved for bidding in an auction is by the auction house’s discretion.
Charter Auctions will have staff in attendance on site in order to release the item(s) and in the event that you instruct your own haulier please ensure they are aware of any specific removal conditions as set out in the terms and conditions.
Charter Auctions use recognised Hauliers / Removal contractors who have provided an excellent service, details of which can be available on request. See our services information for more details.
There are up to 4 different types of Sales that might be shown at any one time.
- Online Timed Auction Sale
- Live Public Auction Sale
- Online Tender Sale
- Negotiated Sale
Online Timed Only Auction is automated and takes place solely online. The bidding for each lot is opened at a predetermined level set by the auctioneer, usually at a set time and stays open over an extended period of hours or days. During this period of open bidding one will be able to see the current high bid on each lot. You may place a higher bid at a defined bidding increment you choose.
- Go to the auction you are interested in.
- Look for the ‘login to bid’ button under any item.
- Login. If you have not yet registered for an auction you will be prompted to register for the auction. Register to bid for the auction.
- Once you receive an email acknowledging bidder approval, revisit the lot to bid. If you have already registered for the auction then you will be directed back to the lot after you login to bid.
Charter use Sagepay for Online Auction Approval and Financial Transactions
Security is a priority with Charter Auctions which is why we use a top level Security payment system.
Sage Pay has the highest level of card data security (PCI DSS Level 1 compliant) so our customers can trade with peace of mind and shoppers are protected against fraud.
We only accept VISA & Mastercards Debit cards for some transaction. If you wish to Pay by Debit or Credit Card, please contact our office who will review your account and the invoice total. (Additional fees apply)
Please note there will be a transaction fee to cover the cost of payment via this method.