Privacy policy & Cookies

Data retention at Charter Auctions Ltd is based on the UK Data Protection Act. The storage of your personal data is carried out exclusively for the practice of normal business procedures by Charter Auctions. You consent to this storage by your online registration, the receipt of a bidder card or a request by email, telephone or fax.

You are entitled at any time to information and correction free of charge, as well as the blocking and deletion of your data, provided that no current legal business proceedings are impaired. Personal data will not be passed on to third parties without your express authorization, which is not included in regular business procedures connected to agreed-upon services (transport, insurance, payment processing, etc.).

We employ organizational and technical measures to protect your data from manipulation, loss or theft. Personal data as well as bidding data is transferred SSL-encrypted from your computer to our server. The customer is responsible for taking appropriate measures for the protection of their online access data. They are responsible for any consequences of misused or stolen access data.

We want to be open and transparent on how we use your data. We have provided a summary, If you do have any queries you’re welcome to contact us to find out more, email us at info@charterauctions.co.uk

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website. We use cookies to be able to analyse and administer the traffic to the website. You can either block or delete cookies, however if you choose to block cookies you will not be able to use all the features on our website.

How we use your personal data
When you make a account with us, we will collect personal data about you. The reason for this is to be able to fulfil the contract or to maintain a record of your participation with us for both our protection in the unlikely event of any future legal claim from your visit. We might also contact you by email, to keep you informed of relevant products and offers we can provide (our legitimate interest). You will always be able to unsubscribe from any communication from us.

When we email you, we might use servers outside the EEA. Please see below for more information in regards to international transfers, but these will always be made from countries of adequacies and if based in the USA, covered by privacy shield, https://www.privacyshield.gov/welcome

Providing your personal data to others 
Charter Auctions Ltd will not rent or sell your information onto third parties without your consent.

However we may share your information with third-party business partners. Third party business partners will be given limited access to your information as is reasonably necessary, and we will require that such third parties comply with this Privacy Policy, or operate under a similar privacy policy.

Our third-party business partners includes member of our group of companies, insurers, our carefully selected suppliers, and payment services providers, insofar as reasonably necessary. This could be to obtain or maintain insurance coverage, for the purposes of processing your payments, or for compliance with a legal obligation to which we are subject to.

We may also share certain information such as your location, browser, and cookie data and other data relating to your use of our website with our business partners to deliver advertisements (“ads”) that may be of interest to you.

Please note that TeamSport may ask an advertiser to show an ad to a certain audience of Users (e.g., based on demographics or other interests). In that situation, Charter Auctions or our Partners determines the target audience and serves the advertising to that audience and only provides anonymous data to the advertiser. If you respond to such an ad, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach.

International transfers of your personal data

Charter Auctions have offices and facilities in the United Kingdom. Your personal data may be transferred to countries outside the European Economic Area (EEA), however, as mentioned above, the European Commission has made an “adequacy decision” with respect to the data protection laws of the UK. Transfers will always be made from countries of adequacies and if based in the USA, covered by privacy shield – https://www.privacyshield.gov/welcome 

The hosting facilities for our website are situated in the United Kingdom.

Retaining and deleting personal data
Personal data that we process for any purpose, either as a website visitor or having raced with us, is not kept for longer than is necessary. In some cases we may need to retain your personal data where necessary for compliance with a legal obligation.

Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of changes to this policy by email if you are subscribing to our email communication.

Your rights
The General Data Protection Regulation (GDPR) provides the following rights for individuals:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.

The ICO has published a complete guide that explains these rights, details can be found here.

Our details
This website is owned and operated by Charter Auctions Ltd.

We are registered in England under registration number 10556710, and our registered office and principal place of business is at 25 Avoncroft Road, Bromsgrove, Worcestershire, B60 4NG

You can contact us:
(a) by post, to the postal address given above
(b) using our website contact form: https://charterauctions.co.uk/contact/
(c) by email, using info@charterauctions.co.uk

GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and which allow an analysis of your use of the website. The information about your use of this website generated by cookies is generally transferred to a Google server in the USA and stored there.

However, in the case of the use of an anonymous IP address on this website, your IP address will be truncated by Google within the Member States of the European Union or in other member states which are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to deliver other services connected with the use of the website and internet usage to the website operator. The IP address provided by your browser as part of Google Analytics will not be merged with other Google data.

You may prevent cookies from being saved by setting your browser software accordingly; however, we would like to inform you that in this case you may not be able to fully utilize all the functions of this website. In addition, you may prevent Google’s processing of any data (including your IP address) related to your use of the website (including your IP address), as well as the processing of such data by Google, by clicking on the following link (http://tools.google.com/dlpage/gaoptout?hl=en) to download and install the available browser plug-in.

You can prevent Google Analytics from capturing your data by clicking on the following link. An opt-out cookie is set that prevents the future collection of your data when you visit this website: Disable Google Analytics.

For more information on terms of use and privacy, please visit http://www.google.com/analytics/terms/en.html or https://www.google.com/intl/en/policies/.

We would like to point out that on this website, Google Analytics has been extended by the code “anonymizeIp” to ensure an anonymous detection of IP addresses (so-called IP masking).